Real Canadian Superstore’s Coupon Policy

Loblaw’s owned stores have their own coupons in-store that can be found at the front of the store on a coupon zone board or pegged to shelves of the corresponding products in the aisles. These coupons are great and can save you a pretty penny when combined with sales.

I’m going to be referring specifically to Real Canadian Superstore in this post because I’m not certain about the policies for the other stores in the Loblaws chain. The best way to find out your local store’s policy would be to call ahead and speak with a supervisor or manager. As of June 2011, this is the apparent Superstore coupon policy. This was sent to me by a reader (Thanks Jamie!) who was forwarded this email by her local Superstore’s store manager. He could not answer whether this would be a corporate wide policy, but I have been hearing at several Superstore locations that they have stopped allowing coupon zone coupons to be used in conjunction with manufacturer coupons because of a new coupon policy. Please keep in mind that because this is rather new, it may not be the case for all Superstore locations.

Real Canadian Superstore Coupon Policy – June 2011

1.0 Policy

Coupon zone coupons, LCL flyer coupons, LCL website coupons and President’s Choice Financial coupons are all gladly accepted according to the terms and conditions printed on the coupon.  Manufacture coupons are accepted for in store purchased items according to the guidelines listed in section 2.0
2.0 Guidelines

2.1 The item being purchased must conform to the product details on the coupon including size, brand, quantity, co-purchased items etc.
2.2 Only Canadian coupons are accepted
2.3 The expiry date must be valid
2.4 The coupon must be presented at the time of purchase
2.5 A coupon cannot be redeemed against “free” item in any offer where the customer buys more than one item to get one or more item for free (BOGO deals).  EG. Buy one bag of chips, get a second bag of chips free – a single coupon can be applied to the purchase of the two bags.
2.6 Coupons have no cash value
2.7 If the coupon value exceeds the retail value of an item, the coupon value will be reduced to reflect the retail of the item.
2.8 Sales taxes are paid by the customer at the retail value of the product. Refer to 2.9 to see Free Item guidelines.
2.9 The value of a coupon that offers a product for free will include the amount of any applicable taxes
2.10 Home printed coupons from emails or websites are accepted in black/white or colour. Manufacture coupons must have a valid manufacture address on the printed coupon, expiration date and to be completely legible.
2.11 Photocopies are not accepted
2.12 Coupons are void if they appear distorted or blurry.
2.13 One coupon only per item purchased may be redeemed during each store visit, even if a limit statement is not included on the coupon.  Coupon stacking is not allowed.
2.14 The Store Management reserves the right to restrict individual item purchase quantities to reasonable family limits.
3.0 General information

3.1 Each coupon will be reviewed to ensure it complies with the details of the section 2.0 Guidelines.  We appreciate your patience during this validation process.
3.2 Customers with excessive amounts of coupons in a single order may be asked to relocate to complete their order as a courtesy to our other Customers.
3.3 We may change this policy without notice at any time.
3.4 All coupon redemption’s are subject to the policy in effect at the time of redemption.
3.5 Competitor’s coupons are not accepted. 

  • Unfortunately, RCSS has recently implemented a new cash system that makes it a bit more difficult to use large amounts of coupons there. If you use more than $10 worth of manufacturer’s coupons, an override is needed for each additional coupon that is put in. This holds up the line forming behind you and could waste your time as you wait for a supervisor. Instead, I do multiple transactions to keep my amount of coupons under $10. Coupon zone coupons do not count toward the $10 amount though.


13 Comments

  1. Wow! I was getting a little annoyed with waiting for the supervisor to override my coupons last time…. and now, I can’t use the coupon zone & my manufacturer’s coupon on the same item?? More & more reasons not to bother with superstore!

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  3. It says Canadian coupons only. Does is have to say ‘valid in Canada only’, or have a Canadian address? The Shoppers Drug Mart policy says it has to have a Canadian address. So, I’m wondering if some of the coupons from Coupons.com would work. Some of them don’t state a specific country they are valid in and I assume they can be used in Canada and the states. They do, however, have American addresses on them.

    • Tanya

      The coupons are only valid in Canada if they have a valid Canadian remit to address. So if there are American addresses, it’s a no-go. Sometimes coupons.com does have coupons that are valid in US and Canada but that is rather rare.

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